FINALLY!!
FINALLY!!!. That wretched company Five Tone has finally refunded my money!! So here is the whole resolution of the drama...
My Complaint to the Chicago BBB:
I placed oder number 6132 on 5/29. I used my check card for the purchase & the money was taken out on 6/1. On 6/4 I sent an email requesting info on my order. On 6/16 recieved an email stating that the size garment I orded was unavailable & they could send a different size. I sent two more emails, one on 6/13 and one on 6/18 and also left several voicemails on the answering machine on the number listed on the website and have not gotten any response.
Five Tone's response:
We notified the customer several times that the order was canceled and credit card refunded. Thanks and have a nice day. LIES!!
My response:
I never recieved any such communication. I used my debit card for the transaction. I am able to follow that account online & do so several times dailey. My funds were never returned by the company. I can provide my bank statements if needed.
Their response to my response:
Your order was canceled and your credit card refunded for $77.95. The transaction ID is 1486605525. We have sent numerous emails to you about this. You obviously have not received them. Since you didn't leave a phone number, we have no other way of contacting you. MORE LIES!!!
My blistering comeback:
I two phone numbers on the two voicemails I left. The only emails I ever recived said "thank you for writing fivetone. We will respond in 24-48 hours". I only use one email address and there is nothing in my spam filter. No refund has shown up on my bank statement. I can provide copies of the statements.
And I checked my account online today anf TA-DAH!! The sorry fuckers finally gave me my money back!!! I only ordered the damn thing on May 29th after all... The bank gave me a provisional refund already so I guess I'll have to give that back, but I don't really care because I got my $ from the company. Those guys SUCK ASS I can't believe they still have a business licence
Azzaro
Episode
16 Comments
Post a Commentwoohoo justice prevailed!!!

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Don't worry 'bout a ting!
FINALLY. Now how can you get them in trouble?
lol, this is a great post. i'm glad you got a refund.
I know!! How can a company do that crap & still be in business?
My complaint stays on file with the Chicago BBB which is great & all but I wish there was more I could do!
They have a ton of other complaints too. I wonder if there is a certain number of complaints they have
to get b/f their licence is yanked.
If anyone lives in Chicago you should go to the shop & be really mean to them!
Woah. Thank goodness this is finally solved!
Glad you got your money back, but so sorry you had to put up with this BS.
If I'm ever in Chicago, I'll drive by and moon them. I already gave Linens 'N' Things the finger for JessNess.
wow those assh*les
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Behind every great man, there's a woman rolling her eyes
glad to see sticky is as vindictive as i am!!!
yay
im glad its settleed nowe
Wow! I'm glad it's all finally resolved!!
Finally!!!
Sorry you had so much trouble but glad to hear it is over!!
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